We primarily serve enterprises across the UAE and the wider GCC — including Saudi Arabia, Qatar, Bahrain, Kuwait and Oman — with select engagements globally through partners.

Yes. Cloudzme is one of the few UAE partners offering colocation, private cloud, public cloud (AWS/Azure) and hybrid architectures under a single agreement.

Standard SLAs include 99.99% infrastructure availability, 15-minute critical incident acknowledgement, and 4-hour on-site response for enterprise clients.

Our team holds active certifications across VMware, Cisco, Microsoft Azure, AWS, Dell EMC, Fortinet and Palo Alto — audited annually.

Yes. We offer preventive, corrective, unlimited-support, onsite and remote AMC plans tailored to endpoint counts and business hours.

We run a structured migration methodology — discovery, assessment, TCO modelling, pilot, cutover and optimization — for AWS, Azure and private/hybrid destinations.

Yes, under our Managed Staffing service. We provide resident, dedicated and shared engineers on flexible commercial models.

We handle end-to-end delivery: racks, PDUs, ODF, structured cabling, white-space fit-out, CCTV, access control, testing, labeling and documentation with ISO alignment.

AI billing platforms, visitor management with facial recognition, workflow automation, AI dashboards and business intelligence applications.

Firewalls, endpoint protection, email security, vulnerability assessment, security audits, compliance, 24×7 security monitoring and incident response.

We offer three tiers — Essential, Business and Enterprise — each customized after a scoping call. Pricing is transparent, OPEX-friendly and outcome-oriented.

Absolutely. NDA-first engagement is standard for regulated industries such as banking, government and healthcare.

Critical Sev-1 incidents are acknowledged within 15 minutes and worked continuously by our NOC/SOC until resolution.

Yes — including workload placement design, network stitching, identity federation and DR across on-prem, private cloud and hyperscaler regions.

That is our core proposition — one accountable partner across data center, cloud, security, staffing, AMC, AI and infrastructure delivery.

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